Privacy Policy

Village & Vine
Effective Date: November 4, 2026

At Village & Vine, we believe that creating a welcoming home extends to the experience of shopping with us. We value your trust and are committed to respecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how Village & Vine collects, uses, shares, and protects personal information when you visit www.village-and-vine.com, make a purchase, subscribe to our emails, or otherwise interact with our business.

1. Information We Collect

Depending on how you interact with Village & Vine, we may collect the following information:

Personal and Contact Information

Your name, email address, telephone number, billing address, and shipping address when you place an order, contact us, or subscribe to our communications.

Order and Transaction Information

Details about your purchases, products ordered, transaction amounts, order history, and fulfillment information.

Payment Information

Payments are processed through third-party payment providers. We do not directly store complete credit or debit card numbers.

Website and Device Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, referring website, pages viewed, and interactions with our website.

Marketing and Communications Information

We may collect your email address, subscription preferences, and information you voluntarily provide when contacting us or signing up for updates.

2. How We Use Your Information

We use the information we collect to:

  • Process payments, purchases, and returns.

  • Fulfill and ship orders.

  • Provide order confirmations and shipping updates.

  • Respond to inquiries and provide customer service.

  • Send promotional emails to subscribers.

  • Improve our website, products, and shopping experience.

  • Analyze website traffic and business performance.

  • Detect and prevent fraud or unauthorized activity.

  • Maintain business records and comply with applicable laws.

We use personal information for legitimate business purposes and do not intentionally collect more information than reasonably necessary to operate our business.

3. Payment Processing

Village & Vine uses Squarespace Payments to securely process online transactions.

Available payment methods may include major credit and debit cards, Apple Pay, Google Pay, and Klarna, depending on customer eligibility and checkout availability.

We also use Square to process certain in-person transactions.

These payment providers may collect and process personal and financial information necessary to authorize payments, prevent fraud, process refunds, and comply with applicable regulations.

Payment information is handled according to each provider's applicable privacy and security practices.

4. Order Fulfillment and Shipping

Village & Vine currently ships orders within the United States only.

Some products are fulfilled directly from our inventory, while others are shipped through our dropshipping partner, Kalalou.

To fulfill orders, we may share necessary customer information with Kalalou and shipping carriers, including:

  • Customer name and shipping address.

  • Contact information necessary for delivery.

  • Products purchased and relevant order details.

This information is shared for order processing, fulfillment, shipping, delivery, and related customer service purposes.

5. Cookies and Website Analytics

Our website is hosted by Squarespace, which uses cookies and similar technologies to support website functionality, security, ecommerce transactions, and analytics.

Cookies may help us:

  • Maintain shopping cart and checkout functionality.

  • Remember website preferences.

  • Understand website traffic and visitor interactions.

  • Improve website performance and usability.

  • Support security and fraud prevention.

Some cookies are essential to website functionality, while others are used for analytics or additional features.

Our website provides a cookie consent banner to help visitors make choices regarding non-essential cookies. You may also manage or disable cookies through your browser settings.

Certain website features may not function properly when cookies are restricted.

Additional information about Squarespace's privacy practices is available at www.squarespace.com/privacy.

6. Email Marketing

Village & Vine uses Squarespace Email Campaigns to communicate with customers and subscribers.

If you subscribe to our mailing list, you may receive emails featuring:

  • New arrivals and product launches.

  • Seasonal collections.

  • Special promotions and announcements.

  • Styling inspiration and Village & Vine updates.

We may use email engagement information, such as email opens or link interactions, to understand and improve our communications.

You may unsubscribe from promotional emails at any time by selecting the Unsubscribe link included in our marketing emails.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional messages related to your purchases.

7. Advertising and Social Media

Village & Vine uses Instagram advertising, provided through Meta, to promote our products and collections.

When you interact with our Instagram account or advertisements, Meta may collect and process information according to its own privacy practices.

We may review advertising performance information, including advertisement reach, engagement, and other campaign metrics, to evaluate our marketing efforts.

Meta's privacy practices are described at www.facebook.com/privacy/policy.

Our website may also contain links to social media platforms. Interactions with these platforms are subject to their respective privacy policies.

8. How We Share Personal Information

We may disclose personal information to trusted third-party providers that assist with our business operations, including:

  • Squarespace: Website hosting, ecommerce functionality, analytics, and email marketing.

  • Squarespace Payments and associated payment providers: Secure online payment processing.

  • Square: In-person payment processing.

  • Kalalou: Dropshipping and order fulfillment.

  • Shipping carriers: Delivery and shipping-related services.

  • Other service providers: Website security, technical support, and business operations where applicable.

We do not provide customer contact lists to unrelated third parties for their independent direct marketing.

Certain disclosures involving advertising or online tracking technologies may qualify as a sale or sharing of personal information under applicable privacy laws, even when no money is exchanged.

We may also disclose information when required by law, to protect our rights, investigate suspected fraud, or facilitate a business transfer.

9. Data Security

We take reasonable measures to safeguard personal information and use established third-party service providers for website hosting, payment processing, and ecommerce operations.

Although we strive to protect your information, no electronic transmission or storage system can be guaranteed completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions and fulfill orders.

  • Provide customer service.

  • Maintain accounting and business records.

  • Comply with applicable tax and legal obligations.

  • Resolve disputes and prevent fraudulent activity.

Retention periods vary depending on the information involved, its purpose, and applicable legal requirements.

11. Your Privacy Rights and Choices

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request information about how personal information is used or disclosed.

  • Opt out of certain uses or disclosures for targeted advertising, where applicable.

  • Exercise applicable privacy rights without unlawful discrimination.

You may also unsubscribe from marketing emails and manage available cookie preferences.

To submit a privacy-related request, contact us at Village.vine1@gmail.com.

We may request information necessary to verify your identity before processing certain requests. We will respond in accordance with applicable law.

Some information may be retained where necessary for legal compliance, accounting, security, fraud prevention, or other legally permitted purposes.

12. Children's Privacy

Village & Vine's website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

13. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Village & Vine is not responsible for the content, security, or privacy practices of external websites.

We encourage visitors to review the privacy policies of third-party services before sharing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

We encourage visitors to review this policy periodically.

15. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Village & Vine

Website: www.village-and-vine.com
Email: Village.vine1@gmail.com
Location: United States

Making Home a Haven.