Return policy

Thank you for shopping with us. We want you to love your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery.

Eligibility for Returns

To qualify for a return:

  • Items must be unused, unwashed, and in original condition

  • Original tags and packaging must be included

  • Proof of purchase is required

  • Returns must be initiated within 30 days of the delivery or purchase date

Non-Returnable Items

The following items are final sale and cannot be returned unless damaged or defective:

  • Clearance or sale items

  • Custom or personalized products

  • Gift cards

  • Used candles, linens, or fragrances

  • Furniture that has been assembled or modified

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement, exchange, or refund.

Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Processing times may vary depending on your bank or payment provider

  • Original shipping charges are non-refundable unless the return is due to our error

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service

Contact Us

For return requests or questions, please contact us:

Email: village.vine1@gmail.com